Retail Ordering Policy

Overview: At Kunle Ara, we aim to provide a seamless and efficient ordering experience for our retail customers. This policy outlines the terms and conditions for placing and processing orders within a 48-hour period.

Ordering Process: Orders can be placed through our website, social media handles, or in-store. All orders must include accurate product details, quantities, and customer information.

Order Confirmation: Upon placing an order, customers will receive an order confirmation via email or SMS. This confirmation will include the order number, product details, total amount, and expected delivery or pickup time.

Payment: Payment must be made at the time of order placement. We accept various payment methods, including bank transfers and mobile payments. Orders will not be processed until payment is confirmed.

Order Fulfillment: Orders will be processed and ready for delivery or pickup within 24 hours of payment confirmation. Customers will be notified when their order is ready for pickup or out for delivery.

Delivery and Pickup

Delivery: We offer delivery services within Ibadan, Park delivery and registered courier delivery for orders outside Ibadan.

Delivery within Ibadan: Delivery fee will be applied based on the delivery location

Park Delivery System:

Registered courier delivery:

Pickup: Customers can choose to pick up their orders at our pharmacy location. Orders will be available for pickup within 24 hours after order processing is complete. Customers must present their order confirmation and a valid ID at the time of pickup.

Cancellations and Modifications

Cancellations: Orders can be canceled within 1 hour of placement by contacting our customer service. After 1 hour, orders cannot be canceled as they will be in the processing stage.

Modifications: Any modifications to orders must be made within 1 hour of placement by contacting our customer service. Modifications are subject to the availability of the requested changes.

Contact Information

For any questions or concerns regarding your order, please contact us @

Phone Number/WhatsApp: 08085751111

Email: [email protected]

Website: kunlearapharmacy.ng

We are committed to providing you with the best possible service and ensuring that your ordering experience is smooth and satisfactory. Please adhere to this policy to help us serve you better. Kunle Ara reserves the right to amend this policy at any time. Any changes will be communicated to customers and posted on our website.

Thank you for choosing Kunle Ara Pharmacy.