Kunle Ara Pharmacy Ltd is committed to protecting the privacy and security of our customers, suppliers, employees, and other stakeholders. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in line with applicable laws. By using our services, visiting our stores, or interacting with us online or offline, you consent to the practices described in this Privacy Policy.

________________________________________

Information We Collect We may collect the following types of personal information:

a) Contact Information – Full name, address, phone number, email address.

b) Identification Information – Government-issued ID details (where required by law).

c) Transaction Information – Purchase history, invoices, payment records.

d) Medical-Related Information – Prescription details (where provided for dispensing purposes).

e) Supplier/Vendor Information – Business name and contact details.

f) Online Information – If you interact with us through our website or social media, we may collect cookies, IP addresses, and usage data.

________________________________________

How We Use Your Information We process your personal data for the following purposes:

1. To provide retail and wholesale pharmacy services.

2. To process payments and maintain transaction records.

3. To comply with regulatory requirements (e.g., prescription record keeping).

4. To communicate with you regarding our products and service.

5. To improve our services and customer experience.

6. For fraud prevention, security, and dispute resolution.

________________________________________

Legal Basis for Processing We process your personal data based on one or more of the following:

• Your consent.

• The performance of a contract with you.

• Compliance with legal and regulatory obligations.

• Our legitimate business interests.

________________________________________

Data Sharing and Disclosure We may share your data only when necessary with:

• Regulatory and government authorities as required by law.

• Payment processors and financial institutions.

• Licensed medical practitioners for prescription verification.

• Our service providers who assist in business operations (e.g., IT support).

________________________________________

Data Storage and Security We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. Your data will be stored for as long as necessary to fulfill the purposes stated in this policy or as required by law.

________________________________________

Your Rights You have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Withdraw consent to data processing.

• Object to processing based on legitimate interests.

________________________________________

Cookies and Online Tracking If we operate an online store or website, we may use cookies to enhance your browsing experience. You can control cookie settings via your browser.

________________________________________

Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted in-store and/or on our website with the revised effective date.